I work for a 23-store retail, integrative health pharmacy that is looking for more efficient, effective ways to deliver product training to employees on the sales floor. One approach we're considering is experential learning via headset, without disrupting customer service and other sales floor tasks. I would like suggestions for how to research this delivery medium, including suggestions of training vendors who could produce this training medium? Thank you.

Intriguing concept - one could easily load audio content onto a mp3 player. Navigation of the content so that it is on demand could be a challenge.

Are you thinking of this as training or more so performance support?