Hello Everyone:
I'm in charge of the Training Department for an electronic assembly company. I’m enrolled on the green belt training. My project is related to:

1: Detect the cost of no training
2: Implement a system to provide & measure only the training required
3: Provide the company a value in USD the effectiveness of the project.

So, I need as many inputs as possible from my colleagues. I also want to thank all of you for your help.

quote:

Implement a system to provide & measure only the training required

Why don't all training departments do this? Company training budgets would be slashed like crazy - and most of us would be out of work. But can we justify doing anything else?
Mauro, you are on the right track here.

Analysis, my friends. This is how one can identify where the skill & knowledge gaps and opportunities are, as they relate to business goals. This is not a new, unusual or undocumented concept.

Most common scenario seems to be that unnecessary training happens when people jump to solutions before they even know what the issue is. Typically, that means some stakeholder says "they're not doing this right - we need training" followed by somebody in training taking the order instead of pushing back and asking for the analysis that led to the "solution" in the first place.

quote:

Analysis, my friends.

Yes, but some sort of care is needed. Analysis, or perhaps the result thereof, is a constantly changing "thing".

Mauro and KaliKo want to provide and measure only the training required. Good. But what training is required. This may require significant out-of-the box thinking. For instance, maybe analysis shows employees don't communicate enough. Maybe the best way to improve this is for groups to make informal videos about their activities. That is pretty OOTB. Other alternatives might therefore be chosen if, for example, training on wikis already existed.

If the wiki class is chosen, it might work acceptably, but the "make quick informal videos" training might have worked very well. Which was "required"?

OTOH, (and KaliKo, I'm surpised you didn't say this) is training the right solution or is mentoring or apprenticeship better?

Here is a chapter from a book I never quite finished. It covers a lot of what you are looking for.

Hidden_Losses.doc (82 Kb, 5 downloads)