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Posted
Good morning!
I am the manager for a company of approximately 2800 team members making up multiple departments. I have been asked to propose a new training structure that would incorporate our departmental trainers into my Training & Development Department (currently consisting of 4 Training Coordinators). There are approximately 16 departmental trainers to consider in this new hierarchy and they are all, currently, hourly trainers. Essentially my team develops and delivers content on a corporate-wide basis and the departmental trainers are responsible for training in their departments with little to no interaction with my team. Does anyone have any suggestions or have a similar structure currently in place?
Thanks in advance for your responses!
 
Posts: 21 | Registered: August 31, 2005Reply With QuoteEdit or Delete MessageReport This Post
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Wendal-

I went through centralizing a decentralized training team in a previous organization I worked for. Woul be happy to discuss the process and what I learned.

PM me if you want to set up some time to speak.
 
Posts: 211 | Registered: January 29, 2006Reply With QuoteEdit or Delete MessageReport This Post
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What is the Business Plan, Business Model? Why have you been asked to design a new training structure? What is Training's role now and in the new realities ?
Once intimate with the above the re-organization should be evident.
In short "Form Follows Function"


Nero
 
Posts: 792 | Registered: February 20, 2004Reply With QuoteEdit or Delete MessageReport This Post
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Why would you want to centralize them? From my experience, was a line trainer leaves the line and moves to T&D, they become less effective. What we did was run what you are currently running. It worked fine.

The line trainers become subject matter experts & coaches. They are able to implement their training. The T&D trainers become corporate initative and middle/senior mgt trainers.

Why ruin a good thing?
 
Posts: 85 | Location: American living in SE Asia since 1995. | Registered: June 18, 2005Reply With QuoteEdit or Delete MessageReport This Post
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Having had it both ways, I tend to agree with Frankie - at least for my organization. With costs being a factor for many organizations, trainers/SMEs that can double as production employees is the way to go. The training expert’s role becomes managing the curriculum while ensuring that the SMEs always have a solid training skill set. Oraganizations - especially outsourced contact centers like mine - are finding it more and more difficult to justify a full time dedicated training staff.
 
Posts: 70 | Registered: August 04, 2004Reply With QuoteEdit or Delete MessageReport This Post
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