We are trying to develop a phased approach to our supervisor training. Phase 1 would consist of important topics which a supervisor needs immediately upon becoming a supervisor, such as mission and values of the organization and possibly legal issues. Phase 2 would be basic courses. Phase 3 would be continuing education.

I would appreciate any information on timelines at other organizations. What courses are new supervisors required to take and when must these courses be completed?

Thank you.

Chris,

Here is a modified phase approach we developed for a client.

Bob Blake
TrainersDirect
blake@trainersdirect.com
518-563-3250

Phase I - - day 1 - 30

-Identify stakeholders / key individuals
-Discuss business goals / desired outcomes
-Establish budget guidelines
-Determine courses to be used
-Identify pilot groups
-Conduct pre-training analysis with course leaders
-Tailor course content
-Logistical planning
-Form short term internal communication strategy
-Create marketing piece/develop training portal
-Formal Invitation to pilot group participants

Phase II - - day 31 - 60

-Rollout of pilot program
-Deliver initial training
-Evaluate instructor led training initiatives
-Make recommendations for modification to instructor led content
-Identify courses for future rollout
-Tailor Content
-Continue short term internal communication strategy
-Create marketing piece/develop training portal
-Begin organizing Management Certificate Program
-Develop matrix
-Select courses to be included
-Create Certificates

Phase III - - day 61 - 90

-Rollout of training program
-Continue short term internal communication strategy
-Formal Invitation to all program participants
-Send marketing piece
-Deliver training
-Ongoing evaluation
-Finalize Certificate Program

Phase IV - - day 90 – onward

-Training Portal Operational to User Community
-Long term Communication Strategy in place
-Portal “Kick-off”
-Certificate Program Instituted
-Ongoing Training and Evaluation (blended solution)
-Continued rollout and evaluation of training initiatives

Hi,

Don't forget the fundamentals...keep it simple.

How to instruct
How to improve jobs
How to improve good relations and get results through your people.
How to problem solve.

Job Instruction still used today by Toyota, pretty much unchanged from 60 years ago.

Bryan
TWI Service Website - Original Manuals in Public Domain

These four courses could be completed by end of four weeks. For supervisors, I would recommend ongoing follow-up through an additional four weeks. (of course only a short period each day in the follow up phase)

quote:

Don't forget the fundamentals...keep it simple.
How to instruct
How to improve jobs
How to improve good relations and get results through your people.
How to problem solve.

Job Instruction still used today by Toyota, pretty much unchanged from 60 years ago.

Good advice. In spite of all the buzz-words and pseudo-theories that have come and gone in the last several decades, there really has been no improvement whatsoever in the quality of the training itself. It always comes back to the basics.