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Does anyone on here work for an organization that has rolled out PCI (Payment Card Industry) compliance training for front-line staff?

I am putting together an action plan to train all of our employees on the do's and dont's of protecting credit card info. I've searching for a video, PowerPoint, handouts, or any type of training materials that would provide some basic training on this topic. This would be for emp's who handle customer's credit cards - not for our IT Dept or Finance Dept, so I'm looking for something that's not too technical.

I've searched the Internet high and low and can't find ANYTHING except for a few one-day programs offered by vendors that offer programs for programmers and equipment specialist who would be responsible for processing the data after the credit card transaction occurs in the field. The type of content I'm looking for is for our customer reps and front-line staff.

If anyone has any type of training material that you would be willing to share, or if anyone is aware of any resources, videos, or vendors that I could purchase from, I would REALLY appreciate any assistance you can offer! (My email address is traininganddevelopment@gmail.com)

Thank you!
 
Posts: 1 | Registered: 23 May 2008Reply With QuoteEdit or Delete MessageReport This Post
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