quote:

Originally posted by Trainer Bubble:
I agree with Kaliko on this. Some added thoughts are...

Rather than just focus on follow-up, you might want to consider blended learning, where you consider several solutions to reach the learning outcome. i.e. can you support the training with workbooks, work-based, coaching, e-learning, telephone support, reading, intranet etc.

This does not necessarily have to come after the course and might frame it. I think most training suffers from the idea that all learning happens in the training room. You should identify learning opportunities both before and after an 'event' too.

quote:

Originally posted by KaliKo:
Check ASTD's book, ISD From the Ground Up - or any book on insructional design. They all discuss follow-up. However, follow-up training suffers the same fate as course evaluation at level 2 and above - there's a lot of talk about it, but most folks don't do it.