I'm in the process of revising/updating our current "Train the Trainer" program. One section that is going to be "optional" based on the audience is "Tips and Techniques for Tag Team Training". I'm leading a TTT in February for a group who will be tag teaming sessions. The training they are leading is on a new computer application. The goal is that while one person is training, the other person will roam the room to help when needed, make sure people are where they're supposed to be, etc. Any suggestions on content, tips, techniques, etc to make the "roamer" effective instead of a distraction?

Thanks!

I have acted in both roles in your "tag team training" scenario. There are many aspects to this but here are two suggestions:
1) Early on in the event the person doing the front-of-the-room stuff needs to introduce the one assisting with the practical parts. The introduction needs to let the learners know that the one roaming the class is experienced, capable, qualified and a full member of the team. I generally say something like "We are honored this week to have Mary as an additional member of the team for this event. She has five years experience with the software [and so on] Please trust Mary with your questions as you would me. Let's all give Mary a round of applause." Or something like that -- I do it very impromptu. The idea is that they see the roamer as a full member of the teaching team.
2) There is a cool tool called VNC that lets one PC view the screens of one or more others. When I have been in the roaming role, I set up a VNC environment so I could see thumbnails of all participant PC screens. Clicking on one makes it larger. That way, I could sit in the back and only go to the desks of those having issues. Being able to go to a participant before he or she asks increases the comfort level of some participants. If you sense that a particular one wants to ask, fine, allow him or her to do so.
HTH