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Similar to Chelsea. We have ready made training course materials on Communicating Difficult Messages. It's simple to use, easy to follow and will provide you with all the content necessary to run your own training course.


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For training resources, training course materials, trainers notes, training courses, training games and many other free training tools, visit: http://www.trainerbubble.com . We now have Self-Study Workbooks!
 
Posts: 206 | Location: UK | Registered: May 14, 2007Reply With QuoteEdit or Delete MessageReport This Post
Donna Lucas PHR
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You said you ordered other books beside Cruical Conversations. I have read and used Fierce Conversations by Susan Scott. She has some very powerful strategies.

Good Luck.
 
Posts: 4 | Registered: November 13, 2008Reply With QuoteEdit or Delete MessageReport This Post
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