Hello,

A prospective client wants me to design something new and cutting edge for their GEN Y employee population, can someone give me an example of something they have implemented recently that uses new technology in an interesting way?

Thank you!
Kim Cochrane
www.momentumleadership.ca

You may want to consider tying social networking elements into the training somehow.

For instance, you could create your own social networking site using ning.com and use it communicate with your gen Y trainees even after the training is completed. It is rather simple to set up.

What specific type of training are looking to do with a gen y audience?

To follow up what SKedi said, you could look at Work Literacy. It is a "course" on using web 2.0 tools for learning. It is hosted on Ning...

You could also deliver secondary or even primary content as podcasts or short on-line videos.

Also read Join the Conversation for good ideas about engagement. For this group especially, think of the learners as content creators: prosumers.

I am designing training for retail employees/associates, so it needs to be quick, interesting and accessible.

Thank you for the ideas? Any additional ones?

Policy training? Process training? Task training? All of the above?

I have found it extremely difficult to do EFFECTIVE task based OJT training (i.e., running a cash register) unless you are infront of the register itself. And if you are able to do so, then what is the point of Web 2.0?

But if it is policy or admin based, I could see some web 2.0 tools working well for Q&A, orientation, discussion, FAQ, etc. However, for that profession the trouble may be access to the tools themselves. My guess, unless these people are in the office, is that they are on the storefront.

If this is the case, then your tools must be used pretty early on in the training? Customer service, listening skills, etc. will be important and I suppose could be done via Web2.0 tools. Is this the type of application you are talking about?

I'm just a little old fashioned though for a Gen X'er. Human beings interest me more than YouTube and they are a better judge of training results than Facebook will ever be.