I am in the process conducting follow-up interviews for instructional designers/content developers. Can anyone recommend ISD specific questions that I can ask or where I can find such questions?
Personally, I would give an ISD a scenario/case study and ask him/her to describe what to do. Something like "the manager of the sales department walks into your office and says she needs training on customer service. What do you do?" The question is - does the interviewer know what good responses should be?
That is a great idea. Thank you for your response.
StopSpoonFeedingNow is right on. If you think about it, you probably know of some situations in your place of employment that could be improved with training, and perhaps some that training will not solve. Take that information and turn it into a scenario for the candidates.
You want to listen for:
- Do they understand how to conduct front end analysis. This is the process used to determine if training is actually the best intervention, and what training would then need to cover.
- Do they have a grasp on budgeting? There are some companies that have requesting managers pay for the development and delivery.
- Do they have an ISD model that they follow? The most cited ISD model is ADDIE as it is easy to remember and presents well. ADDIE is:
-- Implement (Implementation)
-- Evaluate (Evaluation)
NOTE: There are other models, and some of us have our own that we like to follow that are hybrids, so if you are not an instructional designer, listen for a model that is articulated as the candidate describes their approach to building instruction.
- What do they do when a request turns out to need intervention other than instruction? How do they approach the requester and explain that training is not the solution to the perceived ills?
- Do the candidate have an understanding of Bloom's Taxonomy of the Cognitive Domain?
NOTE: Crash course on Bloom is at http://www.odu.edu/educ/roverb.../blooms_taxonomy.htm.
- How do they approach delivery? Is everything instructor lead (ILT) or do they like everything delivered online? Are online courses preferred to be synchronous or asynchronous?
- What experience do they have with Learning Management Systems (LMS)?
This should help you get started.
Dave Hildebrandt, Ph.D.
Thank you for the feedback. It validates some of the questions I've asked the candidates and gives me additional questions to ask for the follow up interviews.
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