I am looking for either off the shelf elearning vendors for customer service simulations or a software that would do this quite quickly. Does any body have any information?

Hi Kris - please check your private messages.

KrisOPU,

The question I have is what are you considering as simulation? Our firm provides off the shelf and custom e-learning solutions. I would like to know more of your situation and see if we have a match. Please feel free to conatact me.

Rober Ellingen
800-487-3393 Ext 617
rellingen@ttnlearning.com

Hello - I am also looking for an interactive and simulated customer service curriculum - ideally to be purchased off the shelf. We are a contact center, the training would be for front line agents. Kris - would you be willing to share any information learned with me?
thanks!

I was impressed with www.rapidintake.com and their FlashForm Product.