S. Smith,

Follow the excellent advice Laura L. has provided you.

Happy Orchids
Nero

quote:

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Originally posted by S. Smith:
Thank you Bob for your response. We were looking for ways to better gauge training effectiveness after the staff member return to the job. Maybe there is a tool out there someone is using that works, that gives information on training effectiveness. Again, thanks.

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I am pretty sure that this assessment instrument will do what it is that you are looking for. If you like a copy send an email to blake@trainersdirect.com and I will forward the instrument to you.

Bob Blake
TrainersDirect: When Expericnce Matters!
1-800-250-1570 (US)

Thank you Laura and Bob. Your suggestions will help us in our effort to use the most efficient tool in measuring training.

Bob and Laura's comments have a lot of value to them. There is a marvelous book by Mary Broad: Transfer of Training--that offers a lot of strategies for ensuring application and checking for transfer. Brinkerhoff is doing some of the best work out there on evaluation.

I personally think the best book available for practice evaluation strategies is by Toni Hodges. Full of very practical strategies and tools you can use right away (like ROE).

Laura is right--if you start with business goals you're more likely to be effective. Afterall, if we do training on irrelevant problems or on non-training problems than the best assessment tools and models in the world won't show any kind of impact. If you're looking for tools, well the ToT book (and Bob's comments seem consistent with it) will do well for you. If you're looking to guage impact of training, the Hodges material may be your best bet.

We've got a new book coming out this summer that will put a different slant on measuring training. If you'd like to know more, email me at RSTEV@aol.com. I can't explain the entire concept in one short posting.