Great post Joe -- thanks! And thanks again SSFN for the book recommendations. Will post an update once we've made some progress getting this program off the ground.

Frank,

I did not read this entire discussion string, but I wonder if this brief article may be helpful to you....here is the URL to an article entitled "Demonstrating Value--how do they do that?" It was posted on the Training Magazine site in December of 2008, just in case the link does not work from this page.
http://www.managesmarter.com/m...e5ec7de977e2f62a0680

We have written several white papers and an Infoline on evaluation and presented on this at NSPI. We would be glad to share this with you. Contact mgillis@traincomm.com.

The most important piece of data on a Training Dashboard is the satisfaction level of your customers.
TCG did an infoline for ASTD in Septmeber 2007, Establishing a Business Case for Training.

contact:mgillis@traincomm.com for a copy

Thanks for posting, AASW and TCGKate. Every bit of information helps! We were also fortunate enough to have CLO Magazine focus its Nov 2009 issue on Measurement topics, so we'll be using that for inspiration as well.