I need to conduct a Customer Satisfaction Survey to provide measurement of our Customer Service Program. Has anyone used an outside firm to administer a Customer Sat survey? If so, can you provide me with your comments of the results and the name of the company? TY

ADM,

Would be happy to talk with you regarding your requirements.

http://www.anthonyconsulting.com/360-feedback.htm

I have used NBRI previously and was extremely pleased with the detail they provided. They can do both customer and employee satisfaction surveys. They are high but worth every penny.

www.nbrii.com