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Posted
Has anyone used a the Scantron for evaluation of course data? Is there other software that can assist us with capturing data?

What is used within other organizaations for processing of evaluations and capturing comments.
 
Posts: 3 | Registered: 02 August 2007Reply With QuoteEdit or Delete MessageReport This Post
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Hi MTed... are you referring to customer satisfaction (level 1) data? Could you please provide a bit more information? I don't fully understand what you're wanting to capture and why.

What is your goal for collecting and keeping the data in a system of some sort? (this question is particularly applicable to if we're talking about level 1 - I do understand the need to track certification test data and that type of thing)
 
Posts: 890 | Registered: 16 August 2006Reply With QuoteEdit or Delete MessageReport This Post
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MTed, In Level 1 evaluation we have used Zoomerang in collecting responses in the past. We now have the evals as part of our LMS (SABA).
Level 2 We use assessments.
Being part of Call Center environment we use Monitoring and Coaching for Level 3 &4
 
Posts: 6 | Registered: 01 August 2007Reply With QuoteEdit or Delete MessageReport This Post
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Great. Thanks.
 
Posts: 3 | Registered: 02 August 2007Reply With QuoteEdit or Delete MessageReport This Post
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