Where can I find templates for designing training for information I have collected from SME's.

What type of training are you trying to deliver? Will the SME's be using the training material? Is it classroom, OJT or ?

I collect data from aviation SME's and turn it into Job Task Assessments and Structured OJT lesson plans. I am not sure if my templates would help, depends on how the material you collect will be delivered.

Thanks for the response. I work in a healthcare company that deals with contracting supplies for hospitals all over the US. We have an entire sourcing process we have to teach to staff internally on how to handle those contracts.

The training will be classroom traning for learning the process.

However, we have a lot of areas outside of that large piece too.

For example, we also have software that our hospital members use to activate the contracts they want to use. We need to develop training for that too. That training will be mostly e-learning.

Basically, my role is to learn the process, collect info from SME's, design the training including determining the delivery format, facilitate it with SME's in the room (if classroom) for assistance and clarification.

I do not have a lot of design background so this is kinda new to me!

I basically am trying to find a process/templates/guidelines I could use to collect the data from the SME's so it would be simpler to develop lesson plans and develop online learning. I hope that makes sense!!!!

Thanks for the response.
I think I may not be representing myself correctly. I am certified in all Franklin Covey modules and I am a Master trainer for DDI. I know how to create good learning experiences in a classroom setting once cirriculum has already been designed. Have done so for 10 years.

I have also done design on topics I have knowledge of but have not worked in a situation where I have to get an SME's input.

I have purchased several books recently through ASTD and have gone to the conferences for the last 5 years.

I just thought someone would have a best practice they could share.

That is exactly what these discussions are for, sharing knowledge. I am certain you know what libraries are for and do not require prompting to go to one.

I can send you a couple of things I use to keep my SME meetings focused (assuming your needs assessment is solid and your course topics are fairly set) Personally, I find that organizing a lot of information is less overwhleming for all when it is approached from the initial question of "tell me why our audience needs to know this", then I just help them tell the story from there. Sometimes I actually use a giant storyboard format that I create with the SMEs during my first meeting with them. This gets the conversation going and allows them to visualize how the information could be best presented. I transcribe their thoughts onto different "boards" and as they talk to me about the topic, I ask questions like, "is x more important than y? do learners need to know a before b? what are the sub-topics of b? what exisiting materials support this? what do we need to create from scratch?"

This approach also serves as a way to build consensus if you have more than one SME assigned and they are at odds about what the need to knows vs. nice to knows are for your learners. Large post-it pads (the flipchart sized ones) are great, you can create main topics that can be moved around the room sequentially as needed. Once people feel comfortable with this open dialogue, you can ease them into helping you set performance objectives and from there, derive what your content should actually be. Before you know it (it may take a couple of sessions), you have your main "story", sub-points and supporting info summed up, and anything that falls outside of scope can be addressed on a "parking lot" sheet to be addressed in another course or supplementray materials. Then we decide on media such as e-learning, printed guides, workshops, etc.

This approach has worked much better for me than a formal interview and helps me develop a rapport with my SMEs, as well. (Can you tell I am a huge fan of Rossett?) SME interactions can be fun and *seem* informal and still be highly effective, I swear