I am interested in finding a communications training course for a VP who is often too wordy in his communication and needs to learn how to send his messages concisely and to the point. He is a very intelligent person, who comes accross as rather 'brainy' and that can often put-off his peers and subordinates.
Any thoughts on programs that you have used that are appropriate for an Executive Level?
Is there evidence that people are not comprehending what he is communicating? I ask because he will probably first need to understand what the issue/gap is to make any of this worthwhile (for him and the organization).
Also, regarding people being "put off" by someone's communication style... communication is a two-way street. Are they doing anything to check for understanding, provide constructive feedback...are they being active receivers of the information?
SSFN makes a good point. Before you jump to training as a solution, be sure the individual has the benefit of feedback....describing the behavior and its effect.
Thank you for the information, and for the advice. The question is not if the person has an understanding of the impact of their behavior or style, because they do. The quesiton is what programs have you used to help an executive level participant develop the ability to adjust their communication style to fit the audience and to be more aware of their audience's need. This program must be appropriate for an executive level participant.