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Change at this level and breadth does require top level commitment and ownership.

As others have said, you do have options!

If you really in it for the long term...5+years.. then you can make some impact.
If integrated with other established manager development programs, using models like the Creatrix can help the organisation to start to realise what is working and what is not - but this is/ or can be a slow process.

I have also used tools like The BIR to start looking at strategic issues. this is a holistic diagnostic process that can be built upon when senior manager start to engage - and they usually do!

One factor to consider, is that often senior manager put more weight into comments from consultants, than from internal resources - this is normal (it should not be but is!) so if budgets allow, engage with external experts with the agenda of the changes you require.

In the UK the process of "Investors in People Investors in People" does this particularly well.

Be realistic.
have a clear vision for success
Take on only small 'battles' that you believe you can win
Make slow... steady progress
expect others to take the credibility for your ideas and wins... they NEED to own the change and the winning results!

Good luck whichever route you take.
Mike
RapidBI


Mike Morrison
RapidBI - Articles for Organizational Improvement,
Consulting, OD tools, train the trainer
 
Posts: 53 | Location: London, UK | Registered: July 19, 2006Reply With QuoteReport This Post
Posted Hide Post
Hello owenmorecn:

quote:
We want to change the situation, and start with the top management, now that we still follows a traditional top-down structure.


Who is the we? Unless the we includes the CEO be sure you have your resume up to date. Top dogs don't usual;y like having their ankles nipped by the young pups.

Whose job is it to change the culture?


Bob Gately
 
Posts: 193 | Location: Hopedale, Mass. | Registered: March 16, 2004Reply With QuoteReport This Post
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I have been in a similar situation, and it is frustrating!! My thoughts?

Bring a program together where the top-dogs work on these issues themeselves first. It will probably require an external resource. Only after they "get it", will they support it. A bottom-up method is a recipe for disaster and a very sore head from banging it against the wall every step of the way....
 
Posts: 2 | Location: Pennsylvania | Registered: December 28, 2006Reply With QuoteReport This Post
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quote:
Originally posted by Kenneth McGhee - Author:
Hello,

You are in a challenging situation to say the least.

I have two suggestions from the same resource. Some people prefer the indirect story approach to addressing long term organizational issues. If this fits your situation I would suggest that you and your supervisor read the book "The Five Dysfunctions of a Team" by Patrick Lencioni. His company also conducts workshops for organizations but I am not aware of the cost involved. This may be an opportunity for upper administration to look themselves in the mirror.

My second idea is reviewing an article entitled “The Trouble with Teamwork" also by Patrick Lencioni at http://www.tablegroup.com/pat/articles/article/?id=5

This article is a summary of the main parts of his book and right to the point versus the fictional story approach. It can also help you review if your organization has any chance to accept needed positive changes.

Thanks,

Kenneth McGhee - Author

Teambuilding - Moving Beyond Teambuilding Exercises

Thanks, Kenneth. I'll read the article to see if I can find anything helpful.


Miracles belong to those who believe and persist.
 
Posts: 22 | Registered: December 19, 2006Reply With QuoteReport This Post
Posted Hide Post
quote:
Originally posted by Mike Morrison:
Change at this level and breadth does require top level commitment and ownership.

As others have said, you do have options!

If you really in it for the long term...5+years.. then you can make some impact.
If integrated with other established manager development programs, using models like the Creatrix can help the organisation to start to realise what is working and what is not - but this is/ or can be a slow process.

I have also used tools like The BIR to start looking at strategic issues. this is a holistic diagnostic process that can be built upon when senior manager start to engage - and they usually do!

One factor to consider, is that often senior manager put more weight into comments from consultants, than from internal resources - this is normal (it should not be but is!) so if budgets allow, engage with external experts with the agenda of the changes you require.

In the UK the process of "Investors in People Investors in People" does this particularly well.

Be realistic.
have a clear vision for success
Take on only small 'battles' that you believe you can win
Make slow... steady progress
expect others to take the credibility for your ideas and wins... they NEED to own the change and the winning results!

Good luck whichever route you take.
Mike
RapidBI

Thank you, Mike.
The top management talked with me about the management development issues. I told her I was in the process of putting together a handbook for the supervisors, which was actually proposed by her and some other supervisors.
I collected some info of the policies and procedures that supervisors needed to be aware of, and I wanted to include some info to help improve their soft skills as well. In order to make it "our" handbook, I sent out an email to all our supervisors, including the top management, asking for some personal tips or stories of a good manager. I did this two weeks ago, but hadn't got anything back except one email from my supervisor. The funny thing is the top manager, who proposed this in the first place, didn't feed back at all.
The culture here is not self-motivated at all. I have to push, and push really hard to get something done. This time, the top manager said she would push them to share some info at the management meeting. It seems good that the top management is involved. On the other hand, however, I feel pretty frustrated by their passive reaction.


Miracles belong to those who believe and persist.
 
Posts: 22 | Registered: December 19, 2006Reply With QuoteReport This Post
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