Has anyone gone through the experience of moving HR functions from central to decentral or the reverse? What have you learned in the process? What works and what does not work well?

We decentralized back to the sites about 18 months ago, yet kept a regional office housing benefits, key managers, special events, etc.

We learned that this works best for the folks we serve however the people at the regional hr office tend to have an elitist perspective. They forget what it's like to actually get out and work with our staff and provide the best customer service. I would caution anyone considering a partial decentralization unless accountability is clear at the respective sites served. Thats my two cents.

Derek

DYC, You have it right. However, an elitist HR
function ? Maybe thats why they are routinely on the cutting edge of the next downsizing.

Nero

Nero,
You hit the nail right on the head. Our dept. has been restructured twice in just as many years under two different HR Directors. We lose at least one FTE (full-time employee) each year. We also are extremely transactional and do not have a seat at the executive table. I'm fortunate to have the ear of my local CEO.

Good thing I'm transferring out of this dept. by January 2007.

Dyc, Good idea, glad to see you have a good relationship with the CEO.

Nero